We are not a black box, when you buy a service from us, you decide: every single client sits with us and defines the service model, the service level, and the processes.
We have different ways to approach a client:
- service model - dedicated team / guaranteed response / pay per use / CPM
- SLA - max response time guaranteed, tailor made, trackable via OpsouthTaskTracking
- ready to work 24/7 - we have a flexible support that covers 24/7
- daily/weekly/monthly/YTD reporting
- custom data intelligence, based on Opsouth.com alghoritms, ...